If Your Korean Package Is Lost or Damaged
· ppasong
What coverage exists and how claims work on international shipments.
Tracking first
Most apparent losses are scan gaps. A package that has not updated for several days is usually still moving.
Optional insurance
Coverage priced on declared value protects against loss. It is worth adding on high-value shipments.
Damage claims
Photograph the outer box and contents before unpacking further. Claims require evidence of the packaging condition.
Send us the link. We'll buy it and ship it.
No Korean card, no phone verification, no Korean address. Pay once in USD.
Frequently asked
It is optional and selected per shipment.
Loss in transit based on the declared value.